A channel page at a glance
Most Jumbo words describe a channel, the page where attendees watch and take part. Hover over a number to see where each part sits, then follow the link to its meaning.
- HeroThe main video area, for the live stream or a recording
- Plastic wrapThe text panel over the hero video, with the watch button
- SidebarTabs beside the hero, such as chat and the people directory
- Content blocksThe building blocks of the page body, below the hero
#
- 1080p
- A video size of 1920 × 1080 px, also called Full HD and common for sharp live and on-demand video.
A
- Access code Jumbo
- A one-time code we can generate for people who should be able to register, for example a set of codes for one organization.In the Backstage: Access, then Access codes
- Announcement Jumbo
- A short message that pops up on screen for everyone in a channel while your event runs. It can link to another channel or a web page.In the Backstage: Announcements
- Archived Jumbo
- The channel status for after your event ends. The hero can then show a thank-you message and a link to a clip.In the Backstage: Events & Channels, under Channel status
- Aspect ratio
- The width of a picture or screen compared with its height. Most video is 16:9, the shape of a widescreen TV.
B
- Backstage Jumbo
- The admin side of your event site, where your team watches registrations and pulls exports. Only Managers can open it.We send you its address when your account is ready
- Bandwidth
- How much data an internet connection can carry at one time, often measured in megabits per second (Mbps). Viewers with low bandwidth may see lower quality or pauses.
- Bitrate
- How much video data is sent each second. A higher bitrate looks sharper but needs a faster connection.
- Buffering
- When a video pauses to load more data before it plays on. A slow connection is the usual cause.
C
- Channel Jumbo
- A page of your event site where attendees watch video and take part. It has a hero, a sidebar and content blocks. A lobby, main stage, breakout room and on-demand library are all channels.In the Backstage: Events & Channels
- Clip Jumbo
- One item in your content library, such as a video, audio file, PDF, image or link. Jumbo counts views and clicks for each clip.In the Backstage: Clips
- Closed captions
- Text of what is said, shown on screen as the video plays. They help people who are deaf or hard of hearing, and anyone watching without sound.
- Content block Jumbo
- A building block in the body of a channel, used for text, schedules, buttons, clips and more. You can hide a block from chosen segments.In the Backstage: Events & Channels, when you edit a channel
- Conversion rate
- The share of people who take a step you want. For events it is usually visitors who register, or registrants who attend.
E
- Embed
- To place content from one service inside another page, such as a Vimeo video or a form inside a page of your site.
- Encoder
- Software or a device that turns your camera and microphone feed into a signal that can travel over the internet to a live stream.
G
- Guest list Jumbo
- A setting that lets only listed email addresses or email domains register, such as everyone at one company.In the Backstage: Access, then Guest list
H
- Hero Jumbo
- The main video area at the top of a channel, where the live stream or a recording plays. It can show something different when the channel is Upcoming, Live or Archived.In the Backstage: Events & Channels, in the channel settings under Hero
- Hybrid event
- An event with people in a room and people online at the same time.
L
- Landing page
- A single web page built for one purpose, such as signing up. People usually arrive from an email, an ad or a shared link.
- Latency
- The delay between something happening and viewers seeing it. Every live stream runs a little behind real life.
- Live Jumbo
- The channel status for while your event is on. Attendees see the live stream, and sidebar tabs such as chat can be switched on.In the Backstage: Events & Channels, under Channel status
- Live stream
- Video and audio sent over the internet as it happens.
- Login redirect Jumbo
- The page people land on after they sign in, such as a lobby or main stage. Different segments can land on different pages.In the Backstage: Access, then Login redirect
- Lower third
- Text that appears over the bottom part of a video, such as a speaker's name and title.
M
- Magic link
- Another name for a sign-in link.
- Manager Jumbo
- The role for your team. Managers can open the Backstage to see registrations, pull exports and review content. We look after the technical setup.
- Modal / pop-up Jumbo
- A window that opens in front of the page and has to be closed before someone carries on. We use them for things like speaker bios and forms.Built from a Page
O
- On-demand
- Content that attendees watch when they like instead of at a set time, often a recording of a live session.
P
- Page Jumbo
- A simple page of your site used for forms, pop-ups and ticketing. Unlike a channel, it has no content blocks.
- People directory Jumbo
- A sidebar tab where attendees browse other registrants and their bios and start a direct message.In the Backstage: Preferences, where you choose whether people must opt in to the directory
- Personally identifiable information (PII)
- Details that can point to one person, such as a name, home address, email or ID number. Share only what you need and keep it safe.
- Plastic wrap Jumbo
- The text panel over the hero video. It introduces the session before people press play and holds the watch button.In the Backstage: Events & Channels, in the hero settings under Plastic wrap text
- Playlist Jumbo
- A set of clips in the order you choose. Add a playlist to a content block and you can change its clips later without editing the channel.In the Backstage: Playlists
- Pop-up
- See modal.
R
- RTMP
- Real-Time Messaging Protocol, a common way for an encoder to send live video to a streaming service.
S
- Segment Jumbo
- A group of attendees based on what you know about them, such as ticket type. Segments decide who sees a channel, a content block or an announcement, and who gets a message.In the Backstage: Segments
- Sidebar Jumbo
- The column beside the hero with tabs such as chat. On a phone the tabs sit along the bottom of the screen.In the Backstage: Events & Channels, in the channel settings under Sidebar
- Sign-in link Jumbo
- A link sent by email that signs an attendee in without a password. Some sites also offer a code by text message. Also called a magic link.
- Simulive
- A recorded session played at a set time as if it were live. One recording can then run at the right hour in several time zones.
- Start page Jumbo
- The first page attendees see. They enter their email, then register if they are new or get a sign-in link if they already have an account.In the Backstage: Access, then Start pages
- Stream key
- A private code that links your encoder to your streaming service so your video goes to the right place. Each service gives you its own, so keep it to yourself.
U
- Upcoming Jumbo
- The channel status before your event starts. We switch it to Live when you are ready for attendees to see the stream.In the Backstage: Events & Channels, under Channel status
V
- Viewer Jumbo
- A person with an account on your site, such as a registrant or an attendee. Each viewer has a record with their details and segments.In the Backstage: Viewers
W
- Webcast
- A video broadcast of an event over the internet to a large audience.
- White labeling
- Showing your own brand on a platform instead of the maker's. Your Jumbo event site carries your logo, colors and fonts.