Help Center

Video and on-demand

Live video and the on-demand library: what to send and how it shows

Your event page has a main video player at the top and, below it, rows of recordings and resources attendees can open any time. This guide explains how both work, which live tools we offer and what we need from you. We build and switch everything with you. To see a live example, open demo.jumbo.live.

How video shows on an event page

The player at the top of an event page is called the hero. It has three states, and attendees only ever see one at a time. We prepare all three before your event, then switch them on event day.

State 1

Upcoming

What attendees see before the event starts. A welcome message, a background image or video, and a button that can point to a resource or a welcome clip.

Our setup: we write it with you and publish it with the page

State 2

Live

What attendees see while the event is happening. A live badge, the video player and your session title. The viewer count can be shown or hidden.

Event day: we switch to live when you tell us you are ready

State 3

Archived

What attendees see after the event, or between live sessions. A watch button leads to replays and on-demand content, and views keep being counted.

Event day: we switch to archived when the live part ends

A short delay is normal. After we switch states, attendees may need to refresh their page. It usually takes between 5 and 15 seconds.

Choosing a live source

We offer three tools for live video: Vimeo, YouTube and Zoom. Pick the one your production team already knows. If you aren't sure, ask us and we will help you choose.

Vimeo

Broadcast

Best for one stage with a large audience. Viewers see a clean player with your branding rather than Vimeo's. You stream to Vimeo from your own encoder.

Send us
The Vimeo event link

YouTube

Broadcast

Best when your team already streams on YouTube and you want to keep that workflow. You stream from YouTube and we show it in your hero.

Send us
The YouTube link

Zoom

Webinar

Best for sessions with speakers who join from their own computers. Zoom brings its own tools into the page. Ask us which ones your webinar has available.

Send us
Webinar ID, passcode and the invite link

Test before the day. Send us your link or webinar details early. We add them to the hero, then you can run a test stream and check how it looks on the page. Questions about the best streaming setup go to support@jumbo.live.

Recommended settings

These settings give attendees the cleanest experience. You make them in Vimeo or Zoom, so check each box on your side before you send us your details.

Vimeo live event

Turn on

  • A one-time eventNot a recurring one
  • Viewing privacy: Hide from VimeoOnly your event page shows the video
  • Playbar
  • Volume control
  • Hide viewer count

Leave off

  • Like button
  • Watch later button
  • Share button
  • Vimeo logo

Zoom webinar

Turn on or do

  • Require a passcode
  • Use the same passcode across daysIf you run sessions over several days
  • Panelists join from their own Zoom linkIt arrives by email when they are invited. If they join from the event page instead, they have to be promoted by hand and may see a security error
  • Tell attendees on phones to install the Zoom appOn mobile, the page asks them to open the session in the app

Leave off

  • Registration requiredAttendees already registered with us
  • Practice session

Clips and playlists

The on-demand library is made of clips. A clip is one item attendees can open, and a playlist is a group of clips you can reuse. Hover over a number to see what each part of the library marks.

On-demand library Keynote Opening keynote Panel The year ahead Workshop Workshop recording Opening keynote Download the deck
A library row and an open clip, drawn as a diagram
  1. ThumbnailThe picture on the clip card. You send it at 1920 × 1080 px
  2. Content tagA colored label that groups clips by topic or session type
  3. Title and short descriptionOne or two sentences, with the presenter's name if it helps
  4. PlayerOpens in the main viewer at the top of the page
  5. Longer text under the playerThe full description, or anything attendees should read next
  6. Button under the playerLinks to a deck, further reading or a sign-up form

What a clip can be

Clip types

  • VideoFrom a Vimeo or YouTube link. Tell us the running time in minutes and seconds
  • AudioAn audio file, with its running time
  • PDFSlides, handouts or guides
  • ImageA poster, a map or a diagram
  • LinkAny web page, which still counts clicks like other clips

What each clip tracks

  • ViewsHow many people opened it
  • Watch timeHow long people stayed with it

Playlists

A playlist is a group of clips in an order you choose. Use one to show the same clips in more than one place. When you add a clip to the playlist, every row that uses it is updated, so no page needs editing.

Who does what

You send

  • Recordings or linksVimeo or YouTube links for video, plus any audio, PDF, image or web link
  • TitlesOne per clip
  • DescriptionsA short one for the card and, if you like, longer text and a button label and link for under the player
  • Thumbnails1920 × 1080 px, one per clip

We do

  • Build the library with youWe add each clip and set its tags and text
  • Group clips into playlistsAnd place them on your event pages as a scrolling row, a grid or a featured clip
  • Check the result with youYou review the pages before attendees see them

Send files and links to your Jumbo contact or to support@jumbo.live.